Product Maintenance & Support
Software Product Maintenance & Support Services
RJB follows a well-defined and scalable maintenance process, and consistently promote preventive maintenance best practices at our customer sites so that their software demands minimum maintenance. Therefore, we strongly advocate the following to our client organizations to minimize scope for large scale system errors and corrective action:
- Rigorous documentation and processes at the software development stage
- Knowledge sharing on enterprise applications
- Transparent development methodologies
- Knowledge repositories on enterprise applications
- Streamlined ongoing preventive maintenance efforts
Capabilities
Adaptive Maintenance and Support
We help you make the necessary modifications and revisions to your software for the ever changing needs of your business. Here is an overview of what we do – Data format change, Localization and regulation change, Hardware configuration change, Support Utility Modification, and Operating system integration.
Corrective Maintenance and Support
We help you fix errors in your software system, be it logical errors, coding errors, or design errors. Moreover, we look into any bug that may arise in your software algorithms.
Perfective Maintenance and Support
Constant upkeep and special attention are needed to make the most of the technology for your business. We look into your software for modifications, rectifications, editing, deletions, additions and enhancements.
Preventive Maintenance
Proactive and Preventive – that is how we define the efficiency of our services. Based on customer feedback and past incidents, we prepare your software for future requirements.